Click on the “Join Now” button at www.tinnedfishclub.com or visit tinnedfishclub.com/choose-your-plan. You’ll be prompted to choose a membership level and then fill out your contact, billing, and shipping information. You’ll receive an order receipt via email. If you have any questions, just send us a message!
Each month, you’ll receive a carefully curated selection of three premium tins of fish from around the world. Your box also includes condiments or specialty snacks that pair perfectly with the tins, plus a card with details about each selection—where it’s from, how it’s made, and the artisans behind it. To help you enjoy your tins in new ways, we include simple, creative recipe ideas in every box. Whether you're treating yourself or gifting a fellow seafood fan, each delivery is a fun and flavorful experience from around the world.
You can currently join and ship your box to anywhere within the United States, U.S. military locations overseas (with APO/FPO addresses) and anywhere in Canada, Mexico, and the United Kingdom. If you'd like us to add a new location, just send us a message and we should be able to support you!
Sign in at login.tinnedfishclub.com. We email you a one-time code rather than asking for a password. If the code isn't arriving, two things account for nearly all of it: it's sitting in spam or promotions, or the email address on your membership is different from the one you're typing, sometimes because of a typo at checkout. Codes also expire after a few minutes, so if you've left one sitting, request a fresh one. If none of that works, write to us with the address you think you signed up with and we'll find your account.
Shirts, hats and the rest live at tinnedfishclub.com/shop. Merch ships separately from your monthly box and on its own timeline, so the two won't arrive together. If we've invited you to claim a free shirt for leaving a review, head to the shop, pick any color and size, and use the code from that email at checkout. You'll cover shipping only. Left a review and lost the email? Tell us and we'll send the code again.
Your first box ships on its own, typically within 3-5 business days. Regular club boxes work differently: they all go out together at the end of each month. Don't let this catch you off guard. If you join early in the month, there will be a longer gap before your second box arrives. For example, if you order on May 1st, your first box ships right away, but your second box, June's selection, won't ship until the end of June. After that first cycle you'll settle into the end-of-month rhythm. Worth knowing: being charged and being shipped are separate events, so a charge doesn't mean a box left the building that day. Any questions, just drop us a line.
We have membership plans available starting at just $33/mo.
Just visit our Gift Membership Page and select a membership plan. Gift Memberships automatically expire after the Gift Term you select. We do have many club members that renew on their own. A lot of people come back and order 3 or 6 month memberships for their loved ones year after year!
Shell yeah! Tinned Fish Club makes a unique and thoughtful gift for any seafood lover. Many of our members receive memberships as birthday, holiday, or even engagement and wedding gifts. When purchasing a Gift Membership, you choose the start date at checkout. Your personalized gift message is emailed to the recipient on the morning of that date, and the first box ships shortly after, typically within 3-5 business days. You can also download or print a free gift certificate at giftcertificate.tinnedfishclub.com to present your gift in person. Gift Memberships automatically expire at the end of the prepaid term, so there's no need to worry about cancellations. We know gifting matters, and we're here to help make it extra special!
Not at the moment. Boxes are packed identically for everyone, which is what lets us buy from producers at a scale that makes the selection possible. We know some members would like to steer around shellfish or heat, and it's something we're thinking about, but today we can't customize individual boxes.
Club memberships do. They continue until you cancel them. A monthly membership bills every month. A prepaid term of three, six, or twelve months bills again at the end of the term for another term of the same length, at your current plan rate. So a six-month membership isn't six boxes and done. It's six boxes at a time, continuing until you tell us to stop. We know that isn't obvious from the name, which is why we email you a reminder before every prepaid renewal. Gift memberships work the opposite way. They run for the term you chose and then end on their own, with nothing billed afterwards and nothing to cancel.
Yes, any time. Log in at login.tinnedfishclub.com, go to My Membership, and click Manage. If the cadence is wrong rather than the club itself, moving to a longer term is often the fix, and longer terms cost less per box. If you'd rather we handled it, write to us and we'll take care of it and confirm when it's done.
If you cancel a prepaid membership partway through a term, you keep the boxes you've already paid for. They'll keep arriving until the term runs out, and then nothing further will bill. That's why some people cancel and then see another box or two show up. It's the fish you already bought, not a charge that didn't stick.
Boxes contain fish and shellfish, and may include items processed alongside other allergens. We don't have controls or processes in place to accommodate specific food allergies. Most tinned fish has only a couple of ingredients, but we can't guarantee what a producer's facility handles. If you have a serious allergy, this probably isn't the right club for you, and we'd rather say so than have you find out the hard way.
Absolutely. Log in at login.tinnedfishclub.com, go to My Membership, and click Manage. You'll see the option to pause your membership until a future date of your choice. Nothing bills while you're paused and you keep your spot.
You can cancel any time, no hoops. Log in at login.tinnedfishclub.com, go to My Membership, click Manage, and you'll see the option to cancel at the bottom. If you'd rather we handled it, write to us and we'll take care of it and confirm when it's done. If you're on a prepaid term, you'll still receive the boxes you've already paid for.
Once you place your order, your first box typically ships within 3-5 business days. You'll receive a tracking email as soon as it sets sail. Transit time after that depends on your carrier and where you are, so figure on roughly a week from joining to unboxing, sometimes less.
Yes. If you're purchasing a Gift Membership, you choose the Start Date at checkout. Your personalized gift message is emailed to the recipient on the morning of that date, and the first box ships shortly after, typically within 3-5 business days. If you've already ordered and need to shift the timing, write to us and we'll sort it out.
We try to keep shipping costs as low as possible. Shipping is a flat $10 per shipment. Please review your shipping details carefully. Orders returned due to an incomplete or invalid address may be subject to a $10 reshipping fee. Due to international shipping rates and customs, shipments to Canada are a flat $25. Please note that returned shipments due to an insufficient address may be subject to a reshipping fee. Please make sure to double check your shipping address and ensure all street numbers and unit numbers are captured. You will receive a order confirmation that includes the shipping address entered. Please let us know if you need to make any changes and we would be happy to help!
They are fairly small, 10x8x3, and weigh approximately 2lb.
When your box ships, we email you a tracking link. If you haven't had that email yet, your box hasn't shipped yet, and there's nothing to track. You can also see the status of any order by signing in at login.tinnedfishclub.com. We use a range of carriers depending on where you live, and some are slower to post their first scan than others, so a tracking number that shows nothing for a day or two is normal and not a sign anything's wrong.
This is the most common thing we hear about, and it almost always has one of three explanations. If tracking says delivered, it's worth checking around the property, with neighbors, and anywhere the carrier might leave a package. A surprising number turn up within the hour, often two doors down, and a proof-of-delivery photo usually shows exactly where it went. Sometimes a package stops moving through the carrier network and never resumes, and when we see that we don't ask you to keep waiting. And occasionally a carrier delivers to the wrong building entirely. Write to us with your order number, confirmation that your shipping address is right, and the proof-of-delivery photo if the carrier left one, and we can usually sort it out in a single reply. In most cases where a box is genuinely lost, we'll send a replacement and email you fresh tracking.
Let us know and we'll make it right. A quick phone photo of the box and what came in it helps us sort you out without a lot of back and forth. Depending on what happened, that might mean sending the missing item, replacing the box, or making it up to you on your next one, and we'll tell you which.
Tins travel well. The other things we tuck in alongside them, crackers, chips, chocolate, sometimes don't. If something arrives crushed, split, or leaking, let us know and include a quick phone photo of the damaged item and the box it came in. That lets us sort you out without a lot of questions, and it tells us which products aren't surviving shipping so we can pack them differently or stop carrying them. We'll make it right, at no cost to you.
Unfortunately, we are unable to accept returns at this time. However, if you experience any issues with your order, please don’t hesitate to reach out to us. We will do our best to make things right. You can contact us by email at hello@tinnedfishclub.com. We appreciate your understanding and look forward to assisting you.
We accept all major credit cards as well as Apple Pay, Google Pay, and Paypal!
Yes. Before a prepaid membership renews, we email you a heads-up with your options: keep going, move to a different plan, pause, or cancel. If you do nothing, it renews at your current plan rate. If you'd rather it didn't, that email is the easiest place to say so.
Renewals bill on the anniversary of your order date. For a prepaid term, that's the end of your three, six, or twelve months, and the charge covers another term of the same length. Worth knowing: being charged and being shipped are separate events. After your first box, all shipments go out with the end-of-month batch, so a charge doesn't mean a box left that day.
Cancel any time. If a renewal charged before you got around to it, email us within 30 days and we'll refund it, less one box. Once a box is packed and on its way we can't pull it back, so that one's yours to keep. If something arrived damaged or went missing, that's a different thing entirely and there's no time limit on it. Just tell us and we'll make it right.
